Stake Privacy Policy

Effective Date: April 10, 2025

At Stake, we respect and value your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website, mobile apps, and betting services. By using Stake’s services, you consent to the practices outlined below.

1. Who We Are

Stake is an international online betting and gaming platform that offers sports betting, casino games, instant games, and live betting services. This privacy policy applies to all users who access our services through our website, mobile app, or any other digital interface.

2. What Information We Collect

We collect personal and non-personal data to provide, maintain, and improve our services. Here’s what we gather:

a. Personal Information

  • Full Name

  • Email Address

  • Date of Birth

  • Mobile Number

  • Physical Address

  • Government-issued ID (for verification)

  • Payment Information (credit/debit card, crypto wallet address, or bank account details)

  • Stake Account Credentials (username, password)

b. Device and Technical Information

  • IP address

  • Browser type and version

  • Operating system

  • Device model and unique identifiers

  • Access time and date

c. Usage Data

  • Login timestamps

  • Game and betting history

  • Transaction records

  • Click paths, preferences, and user behavior on the platform

d. Cookies and Tracking Technologies

We use cookies and similar technologies to recognize you, remember your preferences, and provide a better user experience. You can adjust cookie settings via your browser.

3. How We Use Your Information

Your data is collected and used for specific purposes, including:

  • Account creation and verification

  • Processing deposits and withdrawals

  • Providing customer support

  • Sending service-related communications

  • Promotional emails and marketing (with your consent)

  • Personalizing user experience

  • Detecting and preventing fraudulent activity

  • Ensuring compliance with legal and regulatory obligations

We do not sell or rent your personal information to third parties.

4. Legal Basis for Processing

We process your data based on one or more of the following grounds:

  • Contractual necessity – to fulfill our agreement with you (e.g., placing bets, processing transactions)

  • Legal compliance – to comply with anti-money laundering (AML) and Know Your Customer (KYC) obligations

  • Legitimate interests – to protect our business interests (e.g., fraud prevention)

  • Consent – for marketing and optional data collection (you can withdraw at any time)

5. How We Share Your Information

Stake may share your data in limited circumstances, including:

a. With Service Providers

We partner with third-party vendors to offer services such as:

  • Payment gateways

  • ID verification services

  • Cloud storage providers

  • Marketing and analytics platforms

These providers are contractually bound to use your data only for specified purposes and protect it accordingly.

b. With Regulators or Law Enforcement

We may disclose your information if:

  • Required by law or court order

  • Necessary for regulatory compliance

  • Requested by authorized law enforcement for criminal investigations

c. With Business Partners

In case of mergers, acquisitions, or sale of business assets, user data may be part of the transfer. We’ll notify you of any such change.

6. International Data Transfers

Your personal information may be stored and processed outside your home country, including jurisdictions with different data protection standards. Stake ensures that appropriate safeguards (e.g., contractual clauses, secure encryption) are in place to protect your data during international transfers.

7. How Long We Keep Your Data

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal and regulatory requirements. This typically includes:

  • Account data – retained while your account is active and for up to 5 years after closure

  • Transaction data – retained for audit and tax purposes (up to 7 years)

  • Marketing preferences – updated or deleted upon request

8. Your Rights and Choices

Under applicable data protection laws (e.g., GDPR, CCPA), you have the following rights:

  • Right to access – Request a copy of the data we hold about you

  • Right to correct – Request corrections to inaccurate or incomplete information

  • Right to delete – Ask us to delete your personal data, subject to legal limits

  • Right to restrict processing – Request limitations on how we use your data

  • Right to data portability – Request transfer of your data in a structured format

  • Right to object – Opt-out of data processing for direct marketing or legitimate interests

  • Right to withdraw consent – Opt-out of promotional emails or marketing activities

You can exercise these rights by contacting our Privacy Officer at privacy@stakecom.online

9. Children’s Privacy

Stake’s services are strictly for users 18 years or older (or the minimum legal age in your jurisdiction). We do not knowingly collect data from minors. If we discover that a minor has registered, we will delete their account and associated data.

10. Data Security

We employ advanced technical and organizational security measures to protect your data, including:

  • SSL encryption

  • Firewalls and intrusion detection systems

  • Two-factor authentication (2FA)

  • Regular security audits and vulnerability assessments

  • Access control and employee confidentiality training

Despite best practices, no system is 100% secure. You also play a role in protecting your information by using strong passwords and logging out after use.

11. Marketing Communications

With your consent, we may send you marketing emails or notifications about promotions, new features, or betting tips. You can opt-out anytime by:

  • Clicking the “Unsubscribe” link in emails

  • Managing your preferences in your Stake account settings

  • Contacting support via email

Opting out does not affect critical service-related communications (e.g., transaction updates).

12. Third-Party Links

Our platform may include links to third-party websites or apps (e.g., partner offers, affiliate links). We are not responsible for their privacy practices. Please review their privacy policies before providing any data.

13. Cookies Policy Summary

We use cookies for:

  • User authentication

  • Session management

  • Analytics and performance tracking

  • Personalizing content and offers

You may control cookie settings through your browser or device. However, disabling cookies may affect your experience on Stake.

14. Policy Updates

We may update this Privacy Policy periodically to reflect changes in legal, technical, or business requirements. You’ll be notified of any material changes via email or in-app notification. We encourage you to review the policy regularly.

Last Updated: April 10, 2025

15. Contact Us

For any privacy-related concerns, data access requests, or complaints, please contact our Data Protection Officer:

16. Your Consent Matters

By using Stake’s services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your data as described.